Frequently Asked Questions
Common questions about the platform, onboarding, enquiries and logistics
The product catalogue is continuously updated. Some listings are category displays; actual specifications and stock availability are confirmed upon enquiry. Submit an enquiry and our team will confirm available products and provide a professional solution.
Currently enquiry-based. Buyers submit requirements and our team matches products and suppliers, coordinating solutions and delivery. Online payment is not yet available.
Yes. Add products to your enquiry list and submit, or use the Book Sample Viewing page directly. Our team will arrange a Melbourne showroom appointment.
Builders, interior designers, property developers, project procurement teams and homeowners. B2B project procurement is the primary focus, with B2C retail touchpoints opening progressively.
Currently covering 8 categories: flooring, wall panels, stone benchtops, bathroom hardware, doors & windows, lighting, furniture & joinery, installation materials.
Submit an application through the supplier page. Our team completes initial assessment within 1-2 business days. Application and assessment are completely free.
Depends on category. Bathroom products require WaterMark; building materials must comply with NCC/BCA. Our team advises on specific requirements.
Currently covering Greater Melbourne, with plans to expand across Victoria. Professional handling and site delivery available for large building materials.